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You are here: Home > Information > Testimonials
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Testimonials - What Our Customers Say About Us!
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Thank you very much for your terrific customer service. I look forward to my new office”
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“May I take this opportunity to thank you for your continued support through this long and bumpy project you have been a great help... The end result is fantastic and you must come and see us”
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“Sorry it’s taken me a little while to write and say thank you to you and the boys at Smith’s Office Furniture for your speedy and efficient service.
Everyone at “The Apprentice” were really happy with the furniture you supplied to our location office. Thank you again for the excellent service we’ve come to understand is the norm from Smith’s...”
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“Thank you very much for our meeting this afternoon and for your time in telling me about the company and all its different aspects, which I found very interesting.
It was lovely to meet you today & thank you for giving me such a nice welcome ! ”
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“I am writing to express my appreciation at the service I received back in April and the continuing service I still receive today.
In April/May this year the company I worked for decided to have an office refurbishment and as such I agreed to undertake the responsibility to manage the project. Decorating and carpeting was the easy part, but achieving the right look for the company without affecting the business was more difficult. I began looking though furniture catalogues and calling companies. Then I was searching the internet and came across Smiths. What appealed to me was that they were local to both my home and office and they had the added advantage of having a showroom that I could visit, which no other companies I came across had.
I had established in my mind what sort of furniture I wanted but actually to be able to see it and sit on it made the selection process so much easier.
On my first visit to the showroom I was made to feel extremely welcome and at ease by Gary Smith and he took plenty of time to listen to what my needs were and the look I was trying to achieve.
After that first visit I had a pretty good idea of what I now wanted but to ensure that it would fit in the office a site visit was arranged.
The order was placed and arrived 4 weeks ahead of schedule, Gary kept me informed every step of the way.
On the day of delivery the delivery team arrived promptly and worked quickly and efficiently to ensure the disruption to our working day was kept to a minimum.They communicated well with us to ensure that everything was just where we wanted it and so we had to do no lifting of any sort .
They removed all our old desks and cabinets and disposed of them for us too.
At the end of the day once everyone was seated at their new desks I waited anxiously for their verdict and to my relief it was a complete success. I can’t wait to undertake another refurbishment of one of our other offices now.
Since then I have kept in constant contact with Gary and has constantly remained friendly, efficient and reliable
It is certainly something we as a company would do again and Smiths will certainly be our first point of call for furniture in the future.
In summary my dealings with Smiths Office Furniture since April 2004 has been nothing but first rate and I would have no hesitation in recommending them to anyone, in fact I already have to long standing friend who is also undertaking a refurbishment of her company.”
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“First of all may I personally thank you for the excellent service advice and attention we were given recently while purchasing our furniture for our new office in Weybridge. I can assure you I will recommend Smith’s to anyone that asks me about office furniture without hesitation. You made a potential nightmare an easy exercise and I feel your prices are extremely reasonable too. A pleasant surprise altogether.”
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“I would like to express my appreciation to you and your staff for a job successfully accomplished. Our order was delivered on time and was constructed to my exact specifications. This has greatly enhanced the look of our clothing stores department.”
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“I am delighted to write this reference recommending the removals department of Smith’s Office Furniture.
My company have used them on a number of occasions in the last year and I have always found them to be punctual, professional and efficient in completing the work required. On one occasion they used great initiative in overcoming a problem which would have entailed more work for us, thus saving time & expense.”
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“Thanks for your great service. The young man who installed the desk did a great job and worked in a tidy manner. To my greatest surprise my wife was totally impressed with the desk and even more so with the chair.”
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“Please convey my thanks to Barry and all his team for the excellent job they undertook this past weekend in moving the index cabinets etc in the Research Enquiries Room. It was not an easy task and the result could not have been better.”
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“I am writing to thank you and your porters for the excellent job you did for Lilywhites”
Whilst I as unable to be at the office on Friday, I have had excellent reports of the professional manner in which the office move was conduction. I would have no hesitation in recommending you company to client or friend who require such services.”
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